+41 22 776 01 02 dpluscrans@directionplus.ch

Train And Support
All The Company’s Stakeholders

Direction Plus

Training and coaching of company stakeholders are essential in a constantly changing ecosystem. The skills and knowledge of stakeholders must be maintained and developed to improve employability.

 

01

CAREER TRANSITION COACHING

THE OBJECTIVES

• To determine the needs and skills of the person in order to accompany and advise him/her in the career transition
• To develop their employability with new skills

TARGET AUDIENCE

All employees

THE PROCESS

1 – Definition of the needs and objectives and identification of the desired targets
2 – Preparation for the interview and creation of a scenario
3 – Update on the skills required by the market and follow-up of online coaching modules
4 – Psychometric questionnaires
5 – Training, feedback, self-assessment and debriefing with the consultants

 

02

THE DESIGN THINKING METHOD

THE  OBJECTIVES

• To understand and apply the main principles of
« Design Thinking »
• To know the factors that promote innovation and
satisfaction of target audiences (relationships, human sciences, business vision) and the technologies that enable it.
• Develop your capacity for innovation and that of your team
• Understand the 5 steps of Design Thinking
• Apply the methods and tools of Design Thinking through practical cases

TARGET AUDIENCE

All employees

THE  PROCESS

1 – Contact with the participants
2 – Follow-up of an online preparatory module
3 – Psychometric questionnaires
4 – 2-day face-to-face session with situational exercises based on the desired skills and objectives
5 – Training, feedback, self-evaluation and debriefing with the consultants

03

DEVELOPMENT AND DIGITIZATION OF TRAINING COURSES

THE  OBJECTIVES

• Creation of customized training solutions to promote the development of employee and company skills
• Digitize training courses for “blended” and/or distance learning approaches

TARGET  AUDIENCE

All employees

THE PROCESS

1 – Contact with stakeholders
2 – Definition of objectives and content
3 – Definition of the architecture of the training course and creation of the digitalized module(s) and their content
4 – Training of trainers

04

MANAGEMENT AND TEAM DYNAMICS

THE OBJECTIVES

• To identify the impact and dynamics related to the personality profile in the management of a team or a department.
• To strengthen self-knowledge and better understand human behavior within organizations.
• Identify concrete and applicable management practices that reinforce the impact of the leader on his team.

TARGET  AUDIENCE

All employees

THE PROCESS

1 – Contact with the participants
2 – Follow-up of an online preparatory module
3 – Psychometric questionnaires
4 – Session of 2 to 5 days in person or remotely with situational exercises based on the desired skills and objectives
5 – Individual assessments, self-evaluation and debriefing with the consultants

05

CONFLICT MANAGEMENT

THE  OBJECTIVES

• To define the theoretical principles of conflict management applied to a professional and managerial framework.
• To transpose the basic techniques of conflict management into real and daily situations.
• To understand, prepare and plan the conflict management process and identify its elements for improvement.

TARGET  AUDIENCE

All employees

 

THE PROCESS

1 – Contact with the participants
2 – Follow-up of an online preparatory module
3 – Psychometric questionnaires
4 – Session of 2 to 5 days in person or remotely with situational exercises based on the desired skills and objectives
5 – Individual assessments, self-evaluation and debriefing with the consultants

06

ORGANIZATION OF WORK TIME AND TIME MANAGEMENT

THE OBJECTIVES

• To set short, medium and long term objectives and to identify the resources needed to achieve these objectives
• To strengthen self-awareness and better understand human behavior within organizations
• Consistently allocate available resources
• Establish forecasts by proceeding methodically in the different actions and define the impact of the targeted competencies
• Choose rational means of action

TARGET  AUDIENCE

All employees


THE
 PROCESS

1 – Contact with the participants
2 – Follow-up of an online preparatory module
3 – Psychometric questionnaires
4 – Session of 2 to 3 days in person or remotely with situational exercises based on the desired skills and objectives
5 – Individual assessments, self-evaluation and debriefing with the consultants

07

REMOTE MANAGEMENT

THE OBJECTIVES

• To mobilize, federate and motivate your team from a distance
• To train oneself to communicate better at a distance
• To set up the rules of operation and the specific tools to better manage one’s remote team
• To identify current practices and action levers for managing a remote team

TARGET  AUDIENCE

Managers and specialists

THE PROCESS

1 – Contact with the participants
2 – Follow-up of an online preparatory module
3 – Psychometric questionnaires
4 – Session of 2 to 5 days in person or remotely with situational exercises based on skills and objectives
5 – Individual assessments, self-evaluation and debriefing with the consultants

08

SALES STRATEGY AND CUSTOMER MANAGEMENT

THE OBJECTIVES

• Understand the requirements for successful customer management
• Develop negotiation strategies and implement them successfully
• Select and prioritize clients and audiences
• Define client-specific service offerings
• Develop individual customer acquisition and retention strategies
• Develop skills for successful client management

TARGET AUDIENCE

All employees

THE PROCESS

1 – Contact with the participants
2 – Follow-up of an online preparatory module
3 – Psychometric questionnaires
4 – Session of 2 to 5 days in person or remotely with situational exercises based on the skills sought
5 – Individual assessments, self-evaluation and debriefing with the consultants

testimonial

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